The purpose of remote monitoring is
to anticipate serious problems before they start
having a negative impact on the users ability to
carry out their work, or even before they occur.
System monitoring provides instant
notification of system problems and changes. Our
analysts receive notifications with a system alert
when critical servers go down, when their hard disk
fills up beyond a specified threshold, when users
alter their configurations, or anything that affects
the server software security. Typical conditions
monitored are as follows:
-
When the server goes offline.
-
When server is running low on disk
space.
-
When hardware configuration
changes.
-
When any software application is
added or removed.
-
When a specific or any event log
entry is generated.
-
When any protection policy
violation occurs.
-
When any script fails execution.
-
When an unapproved application
attempts to access network.
-
When an unapproved application
attempts to access a protected file.
In addition to generating alert
notifications when event log entries are generated,
event log entries collected from the monitored servers
are stored on our own monitoring server database.
(We are a USA based company and
your support is US outsourced. We do not utilize
offshore personnel for our remote support services!
Our support personnel who will be serving you are
located in Houston, Texas, in the Central Time Zone.)
• Up • Server crash maintenance •
FreeFind