Smaller businesses now have access
to Information Technology Outsourcing solutions that
have, until now, only been available to larger
organizations. New technologies such as remote healing
along with best practices and efficient processes have
helped many large companies save a great deal of time
and money and hence increase productivity. We are now
offering the same kinds of benefits for IT computer
support to much smaller
operations through access over the Internet.
Many businesses don't measure the
lost productivity due to system down-time, peer
support and costs associated with avoidable problems.
System down-time often result in lost revenue, lost
customers and business disruptions. This can be a
serious cost to any business.
Our Information Technology
Outsourcing solution offers:
Help desk with remote problem
resolution of 80% and up within minutes.
Security of your data and your
network including anti-virus,
patch management and spyware.
Support of other office equipment
such as printers, faxes and phones.
We also carry out IT projects:
Software and hardware selection and development,
network design and implementation, wireless
networks, physical and logical security.
Remote problem resolution means
that we use a secure internet channel and an
innovative technology to see your screen when you need
help and fix most problems within minutes without
having to come to your office. Your help desk has
never been closer!
We reduce your total cost through
advanced technologies and best practices. You gain
tangible productivity increase: no more peer and self
support.
Start the process of your IT
outsourcing with an
assessment of your IT operations to identify any
current problems and establish a baseline from which
to consider your outsourcing options.
(We are a USA based company and
your support is US outsourced. We do not utilize
offshore personnel for our remote support services!
Our support personnel who will be serving you are
located in Houston, Texas, in the Central Time Zone.)